What You Will Learn
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An overview of the rules that govern car repair billing and the audit process
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When and how to reject, take exception to, or pay an invoice as-is
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Common strategies and best practices in auditing
Working in freight railcar repair and supporting maintenance processes for more than twenty years, McFalls helps railroads, repair shops and car owners optimize the railcar repair process from planning through billing.
As a product owner with more than a decade of rail experience, Pergerson works closely with rail fleet managers and shippers. He leads voice of the customer interviews and directs product teams as they implement product changes that address customer pain points.